Anyone in the UK wishing to claim benefits through the Government’s online services had better not have bought a new computer any time during the last, say, decade or so.
A pointed out in a rather sweet piece in The Inquirer, people wanting to claim either Attendance Allowance, Disability Living Allowance or Overseas State Pension can do so online by visiting the website Gov.UK. From here they’ll be directed to the Department of Work and Pensions (DWP) where they’ll be asked to fill out an online form.
“This service doesn’t work with some modern browsers and operating systems,” the website warns.
What DWP is actually saying is that the site struggles can’t really interact with anything that’s either a) not a PC using Microsoft products and/or b) any Microsoft newer than
Microsoft Windows XP and Internet Explorer 6.
Just to clarify, Windows XP was released in 2001 and Microsoft has recently announced that it’s no longer going to release updates for it. Internet Explorer 6, on the other hand, is…no, Internet Explorer 6 is also from 2001…
But don’t worry, DWP say they are working on something.
“We are considering how best to provide this service in future. You may want to claim in another way,” they say of their website.
I’m sure they’d be very happy if you send your forms in by mail-coach….